Week 4 Video 1–can't view

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Home › Forums › Sprouting Melodies Training – January 2014 › Week 4 › Week 4 Video 1–can't view

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    • February 1, 2014 at 5:01 pm

      #4322

      Caroline Gillott

      Participant

      Hi All,
      I wondering if anyone else is experiencing problems view the first video. I’ve tried to refresh and restart but nothing is working. I am using google chrome browser. Also tried safari–no luck.

    • February 2, 2014 at 9:18 am

      #4324

      Meredith Pizzi

      Moderator

      Hi Caroline,
      I am going to email you as well with another link, but often times, clearing the cookies or the cache on your browser will solve the problem. Also, usually changing the browser can do it, but it sounds like you tried that and it didn’t work. It sounds like you are using a mac. Can you also try using Firefox as another option? Erika and I both were able to view the video. I will pass your difficulties on to our tech team to see if they have any other ideas for how to clear this!
      Let me know it how it goes.
      Meredith

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